Privacy Policy

    Your privacy matters to us. This policy explains what data we collect, how we use it, and your rights.

    1. Information We Collect

    We collect information you provide directly (e.g., name, email, phone) and information related to bookings and payments. We may also collect technical data such as IP address and device information for security and analytics.

    2. How We Use Your Information

    • To process bookings and provide our services
    • To send confirmations, updates, and support communications
    • To improve our platform, safety, and performance
    • To comply with legal obligations

    3. Cookies and Tracking

    We use cookies and similar technologies for essential functionality, analytics, and improving user experience. See our Cookie Policy for details.

    4. Data Sharing

    We may share data with accredited lab partners to fulfill your bookings, with payment providers to process transactions, and with service providers who help us run our platform. We do not sell personal data.

    5. Data Security

    We implement technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure.

    6. Data Retention

    We retain personal data only as long as necessary to provide services and meet legal requirements.

    7. Your Rights

    • Access, update, or delete your information
    • Object to or restrict processing in certain circumstances
    • Withdraw consent where processing is based on consent

    8. Contact Us

    Questions about privacy? Email info@labtestuae.com or call +971 56 446 9566.

    Last updated: 9/30/2026